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The Jenner Practice

201 Stanstead Road
Forest Hill
SE23 1HU
Telephone: 020 3049 2960
Fax: 020 3049 2961


The Jenner Practice

Welcome to The Jenner Practice. Our team aims to provide healthcare with courtesy, care and efficiency, referring you, where necessary, to colleagues in the primary health care team or hospital sector. We also encourage the role you can play in maintaining a good state of health by looking after yourself, by eating and drinking sensibly, taking regular exercise, and stopping smoking if you do smoke..
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Future Practice Closure Dates

The practice will close for training on the afternoons of:

  • Wednesday 29th June from 12.30 

  • Tuesday 13th September from 12.30

  • Thursday 8th December from 12.30 

The surgery will open as normal the following day.

Using Patient Access at the Jenner Practice, you can now book your appointments online, order a repeat prescription, view your medical records, send the practice a secure message and update your address details all from the comfort of your own home.

If you are a patient at the Jenner Practice and you wish to start using this service, you can create an account using the link below.  Once you have created your account, you can book one appointment at the practice. On the day of your appointment, please bring in proof of identification (passport or drivers licence & recent utility bill) so that we can complete your account sign up registration.  You will then have full access to Patient Access.

PLEASE NOTE: We are NOT currently registering children aged 15 and below on Patient Access. This is something we are looking into and we will inform you as soon as this option is availble.

Patients aged 16 and above will need to register themself for Patient Access in person.




Connect Care

Connect Care is a system which will allow existing information to be securely viewed quickly and safely by staff directly involved in your care, such as GPs, hospital staff, district nurses, occupational therapists and social worker. Connect Care will not gather new information.  Read More


With effect from 1st December 2014 the NHS friends and family test will be introduced in all GP Surgeries.

Please note that, if we have your mobile number you will automatically receive a text message 2 hours after your appointment asking how your recent experience was at the surgery and whether you'd recommend your GP Practice to Friends & Family.

We also have a Friends & Family box at reception where you can fill in a form and post it in the box.

Click here for latest feedback


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Forthcoming Events

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Practice News

Test Results Notification by S…
Important Notice to All Patients Regarding the Majority of Test Results We now have the f…
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New Clinical System
We are moving to a new clinical computer system on Tuesday 20th October 2015.
Read more…
Latest Friends & Family Fe…
How likely are you to recommend our GP practice to friends and family if they needed simil…
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Connect Care
Connect Care Connect Care is a system which will allow existing information to be secur…
Read more…
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Practice Alert - Improvements to our Appointment System


During the past few months we have been overhauling our appointment system following feedback from our Patient Participation group and listening to your complaints. We are intoducing a new system starting on Monday 31st October 2016 and until then we are offering book on the day appointments only. There will no longer be a daily walk in service here.

Under our current system, we found that some patients are not able to get an appointment when they need one and others are getting appointments when they don’t really need one. We also found patients are often not able to see the doctor of their choice and that our high DNA (did not attend) rate is wasting appointments.

Under our new system we will increase the number of pre-bookable   appointments; these appointments will be available throughout the week.  Patients wanting an urgent appointment will be placed on a “triage list” and the on-call doctor will assess the urgent requests. Many of these requests will be managed over the phone with advice or a prescription. Those patients that the doctor decides need to be seen, will be seen by our nurse practitioner, our Pharmacist or the on-call doctor, whoever is appropriate.

We will continue to offer patients the option of a face to face or telephone consultation. We will also monitor the new appointment system on a regular basis and tweak the system if needed.



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